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Cancellation Policy

At Get Out Sailing, we strive to provide you with exceptional sailing experiences. However, we understand that plans can change. Pleas review our cancellation policy outlined below:

Cancellation by Participants:

– Cancellations made more than 48 hours prior to the scheduled trip will receive a 100% refund of the ticket price and booking fees.

– Cancellations made within 48 hours of the scheduled trip are non-refundable without Trip Protection.  

Trip Protection

Purchasing Trip Protection allows you to cancel or reschedule your charter for ANY reason until to 60 minutes prior to the start of the charter.  You will be reimbursed for the full amount, less the cost of trip protection and processing fees.  Please call us directly for all charter cancelations.

Cancellation Due to Bad Weather:

– In the event that a scheduled trip cannot proceed due to adverse weather conditions, Get Out Sailing will make every effort to reschedule the trip to a mutually agreed-upon date and time.

– If rescheduling is not possible or convenient for the participants, a 100% refund of the ticket price and booking fees will be issued.


How to Request a Refund or Reschedule:

– Participants must contact Get Out Sailing by phone, text, or email to initiate the cancellation process or request a rescheduled date (207-956-0838 or Email Mike and Michelle)

– For cancellations due to bad weather, participants will be notified as early as possible regarding trip status and options.

Note:

  1. Refunds will be processed using the same payment method used for the original booking.
  2. Participants are responsible for any fees imposed by their bank or financial institution.
  3. Get Out Sailing reserves the right to cancel or reschedule trips due to unforeseen circumstances beyond our control.
  4. Any no-shows on the day of the scheduled trip are considered non-refundable.

 

By booking a sailing trip with Get Out Sailing, you acknowledge and agree to abide by our cancellation policy. We appreciate your understanding and cooperation. If you have any questions or concerns, please feel free to contact us